Privacy Policy

Last updated 26 August 2026

This privacy policy explains how The Rochdale Therapy Clinic (“we”, “us”) collects, uses and protects the information you give us. We keep your personal data secure and use it only to respond to your enquiries and, where you go on to book an appointment, to arrange your treatment.

Information we collect

When you contact us through our enquiry form, we collect your name, email address, phone number, the service you are interested in, and any message you send. If you go on to book an appointment, we also collect the health information needed to arrange your visit safely.

How we use your information

We use your information to respond to your enquiry, arrange your appointment, and keep the records required of a therapy clinic. We do not sell your data or share it with third parties for marketing.

How we store your information

Your enquiry is handled using secure, industry-standard services. Enquiries are retained for 24 months from our last contact with you about it. Any consultation records are kept confidential and retained only for as long as required to meet our professional and legal obligations.

Analytics, and only if you agree

If you accept optional cookies we use Google Analytics 4 to understand how people find and use the site, which pages are visited, and whether people tap the phone number or email address. Until you accept, none of that runs: Google Analytics is not loaded, no analytics cookies are set, and no identifier is created on your device. If you decline, it stays off. Sending an enquiry is handled the same way either way. Full detail is in the cookies and tracking information.

Separately, we keep a plain tally of how many times each page is viewed and how many people accept or decline optional cookies. It uses no cookie, stores nothing on your device, and creates no identifier: your visit becomes part of a number and no record of it is kept. It is never shared with Google or anyone else.

Your rights

You have the right to ask what personal data we hold about you, to have it corrected or deleted, and to withdraw your consent for us to contact you at any time. To make any such request, please get in touch on 07892 818302 or philipoquinn@gmail.com.

Contact

If you have any questions about this policy or how your information is handled, please contact The Rochdale Therapy Clinic on 07892 818302 or by email at philipoquinn@gmail.com.